How do I customize incoming call settings for my Twilio number in Eazylio?
Amr
Last Update hace 6 meses
Answer:
- Access
the Twilio Number Settings: Log into your Eazylio account and navigate
to Settings > Twilio Number Settings. Select the Twilio number you want to configure.
- Edit Incoming Call Settings: Scroll to the Incoming Call Settings section and click Edit Settings. Here, you can adjust how calls are handled, including:
- Whisper Message: Play a pre-recorded message to the caller before the call is connected.
- Menu of Options: Provide a menu for callers to select from using their keypad (e.g., "Press 1 for Sales").
- Forward the Call: Direct calls to your mobile, browser, or voicemail based on your preference.
- Send SMS to Caller: Automatically send a follow-up text message to callers.
- Save Changes: After making adjustments, click Save Settings to apply your customizations.
For a detailed guide on setting up call flows, see this tutorial on the main Eazylio site.