How do I modify the call flow settings for my Twilio number in Eazylio?

Amr

Last Update 6 months ago

Answer:




  • Access the Twilio Number Settings Page: Log into your Eazylio account and go to Settings > Twilio Number Settings. Select the Twilio number you want to modify.


  • Edit Incoming Call Settings: Find the Incoming Call Settings section and click Edit Settings. Here, you can control how incoming calls are managed, such as:


    • Whisper Message: Play an automated message for the caller.


    • Menu of Options: Let callers select options using their keypad.


    • Forward the Call: Forward calls to your mobile, browser, or voicemail.


    • Send SMS to Caller: Send a text message to the caller automatically.


  • Create Specific Call Flows: Customize call handling based on days and times by creating different call flows for weekdays and weekends.


  • Save Your Changes: After adjusting your settings, click Save Settings to apply them.


For more detailed instructions, see this tutorial on the main Eazylio site.

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