What does it mean when a Twilio number is "Linked" and "Active" in Eazylio?
Amr
Last Update 6 months ago
Answer:
- A Linked status means that the Twilio number is connected to Eazylio with webhooks, allowing Eazylio to manage incoming calls and messages.
- A Not Linked status means that the number is present in Eazylio but not yet configured to interact with the platform.
- An Active status means that the number is ready to handle incoming calls and messages as per your settings in Eazylio.
- If a number is Inactive, Eazylio will not process calls or messages for that number, and any calls will be automatically hung up.
- To ensure proper functionality, numbers should be both Linked and Active.
For more details on managing these statuses, visit this tutorial on the main Eazylio site.