How do I set up a Menu of Options for callers in Eazylio?
Amr
Last Update 7 months ago
Answer:
- Go to Twilio Number Settings: Log into Eazylio, navigate to Settings > Twilio Number Settings, and choose the number you want to configure.
- Edit Call Flow Settings: Scroll down to Incoming Call Settings and click Edit Settings.
- Add "Menu of Options" Step: Click + Insert Step and select Menu of Options.
- Create the Menu: Record or upload an audio message instructing callers on available options. Configure actions for each number (0-9) based on the caller’s input, like forwarding to voicemail or sending an SMS.
- Save
the Menu: Click Save Settings to apply your menu options.
For a detailed guide, visit this tutorial on the main Eazylio site.