What role does the green dot play in Eazylio’s call handling?

Amr

Last Update 7 months ago

Answer:


The green dot in Eazylio indicates a first-time caller to any of your Twilio numbers. If Twilio successfully sends the "call ended" signal, Eazylio checks whether the caller is new and marks their call with a green dot if it’s their first interaction. However, the presence of the green dot is not tied to whether or not you receive notifications.



Missed call notifications can fail if the "call ended" signal from Twilio is not received, regardless of the green dot's appearance.



For more information on how Eazylio handles missed calls, visit this guide on call notifications.

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