What should I do if the nickname changes aren’t saving in Eazylio?

Amr

Last Update 6 months ago

Answer:


  • Check Your Connection: Ensure you have a stable internet connection and that you’re logged into your Eazylio account.


  • Refresh the Page: After clicking Save, refresh the page to see if the nickname change has taken effect.


  • Verify Twilio Status: Make sure the Twilio number is Linked and Active in Eazylio, as changes may not apply if the connection is disrupted.


  • Re-attempt: If the issue persists, try re-entering the nickname and saving again.


For further troubleshooting, refer to this tutorial on the main Eazylio site.

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