What should I do if my Twilio numbers aren’t working correctly in Eazylio?

Amr

Last Update há 6 meses

Answer:



  • Invalid Twilio Credentials: Double-check the Account SID and Auth Token you entered in Eazylio. If the information is incorrect, your Twilio numbers won't connect properly.


  • Linked but Not Active: Ensure that your Twilio number is both Linked and Active in the Twilio Number Settings page. A linked number will not handle calls unless it’s activated.


  • Numbers Not Syncing: If recently added Twilio numbers do not appear in Eazylio, click the Click to Sync Numbers with Twilio button on the Twilio Number Settings page to refresh the list.


  • Messages Not Forwarding: Verify that your number is active and that the settings in Eazylio match your needs for message handling.


For more detailed troubleshooting tips, see this tutorial on the main Eazylio site.

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