Why are blocked numbers still getting through to my Twilio number in Eazylio?
Amr
Last Update 6 maanden geleden
Answer:
- Check Blocked Number List: Go to Settings > Twilio Number Settings and access the Manage Blocked Numbers section. Verify that the unwanted numbers are properly added to the list.
- Verify Challenge Settings: If you’re using the Press 1 to Connect feature for specific numbers, ensure that it is enabled correctly. This setting can help screen calls before they reach you.
- Confirm Twilio and Eazylio Sync: Make sure your Twilio number settings are synced with Eazylio. Use the Click to Sync Numbers with Twilio button to ensure changes are reflected in both platforms.
- Test Call Blocking: Place a test call from the blocked number to verify that the settings are functioning as expected.
For more troubleshooting tips, refer to this tutorial on the main Eazylio site.