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Troubleshooting

Last Update 6 maanden geleden

What should I do if my Twilio numbers aren’t working correctly in Eazylio? What should I do if my settings changes are not being applied in Eazylio? Why are blocked numbers still getting through to my Twilio number in Eazylio? What should I do if the nickname changes aren’t saving in Eazylio? What should I do if my call flow isn’t working as expected in Eazylio?

What should I do if I’m not receiving SMS notifications in Eazylio?

Amr

Last Update 6 maanden geleden

Answer:


  • Check SMS Settings: Log into Eazylio and go to Settings > Twilio Number Settings. Make sure the correct phone numbers are entered in the SMS notifications fields.


  • Verify Phone Number Format: Ensure that phone numbers are in the correct international format (e.g., +1 for the U.S.).


  • Check Twilio SMS Permissions: Verify that your Twilio account allows SMS notifications to the destination number by checking your Geo Permissions for Messaging in Twilio.


  • Save Settings: After making adjustments, click Save Settings and test the notification.


For more troubleshooting tips, visit this tutorial on the main Eazylio site.

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