What should I do if my call flow isn’t working as expected in Eazylio?

Answer:

• Check the Order of Steps: Ensure that the steps in your call flow are in the correct order. Steps like Forward to Mobile or Forward to Browser will end the call flow if the call is answered, preventing subsequent steps from executing.

• Review Settings: Double-check that the All Week or specific time-based settings are configured properly for your desired call flow.

• Test the Call Flow: Place a test call to verify each step is working correctly.

• Sync with Twilio: If changes aren't reflecting, use the Click to Sync Numbers with Twilio button to ensure settings match across both platforms.

For more troubleshooting tips, see this tutorial on the main Eazylio site.