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Troubleshooting

Last Update 6 months ago

What should I do if my Twilio numbers aren’t working correctly in Eazylio? What should I do if my settings changes are not being applied in Eazylio? Why are blocked numbers still getting through to my Twilio number in Eazylio? What should I do if the nickname changes aren’t saving in Eazylio? What should I do if my call flow isn’t working as expected in Eazylio?

Why is the Whisper Message not playing when I answer forwarded calls in Eazylio?

Amr

Last Update 6 months ago

Answer:


  • Check Whisper Message Settings: Log into Eazylio, go to Settings > Twilio Number Settings, and select the number. Ensure that you’ve entered the correct text in the Whisper Message field under Answering Call Settings.


  • Save Changes: Make sure you clicked Save Settings after entering the Whisper Message.


For more troubleshooting tips, visit this tutorial on the main Eazylio site.

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