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Troubleshooting

Last Update 6 เดือนที่แล้ว

What should I do if my Twilio numbers aren’t working correctly in Eazylio? What should I do if my settings changes are not being applied in Eazylio? Why are blocked numbers still getting through to my Twilio number in Eazylio? What should I do if the nickname changes aren’t saving in Eazylio? What should I do if my call flow isn’t working as expected in Eazylio?

Why isn’t the correct Caller ID showing for my forwarded calls in Eazylio?

Amr

Last Update 6 เดือนที่แล้ว

Answer:


  • Check Caller ID Settings: Log into your Eazylio account, go to Settings > Twilio Number Settings, and select the number you want to check.


  • Verify Caller ID Option: In the Answering Call Settings section, make sure you’ve selected the correct Caller ID option—either Source Number to display the caller’s number or Twilio Number to display the number that was dialed.


  • Save Changes: Ensure that the settings were saved after making adjustments.


For more information, see this tutorial on the main Eazylio site.

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